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• Home
• Why async?
• Download Apps
• Pricing
• Customers
• Security

Integrations

• Integrations
• Asana
• Auto-reports
• Bindle
• Box
• Calendly
• CircleCI
• GIPHY
• GitHub
• GitHub Notifications
• GitLab
• Google Calendar
• Google Drive
• Google Sheets
• Integrately
• Jira Software
• Jitsi Meet
• Make (formerly Integromat)
• n8n
• Pipedream
• Scheduled Threads
• Skype
• Team Check-In
• Teamwork
• Templates
• Time Zones
• Todoist Inbox
• Todoist Project Updates
• Todoist Quick Add
• Trello
• Zapier
• Zoom

Remote Work Guides

• Remote Work Guides
• The Future of Work: The Guide to Remote Work
• Remote-ish: The Remote-First Solution for Hybrid Companies
• Remote Setup: The Remote Guide to Logistics
• Remote Projects 101: The Remote Guide to Project Management
• Scaling Your Remote Team: The Remote Guide to Hiring
• After Hiring: The Remote Guide to Onboarding
• Leading Distributed: The Remote Guide to Management
• The Art of Async: The Remote Guide to Team Communication
• Designing Without Whiteboards: The Remote Guide to Product Design

Help Center

• Help Center

Get Started: Why Twist?

• What is Twist?
• How Twist makes teamwork calmer and more focused
• Twist vs. Email: The More Organized Way to Work
• How to use Twist to do Deep Work

Get Started: Get Started

• Download Twist
• Create a Twist account
• Twist Academy
• Welcome to Twist
• Get started in four steps
• Getting started for new users
• What to do next
• What is the Inbox?
• How to work async, not ASAP
• How to install Twist on Linux

Get Started: Import Your Data

Get Started: Account Basics

• Log in or out of Twist
• Connect your Google account
• Manage your password
• Change your email address
• Upload a profile photo
• Edit your profile
• Add multiple email addresses to your account
• Time off settings
• How to change your language in Twist

Get Started: Team Admins

• Getting started for team creators
• Invite people to Twist
• What happens to new team members in Twist?
• Change your company information

Get Started: Roles & Permissions

• Roles and permissions
• Change member roles
• How guests work in Twist

Get Started: Privacy & Security

• Twist privacy, terms and security
• Security, Privacy and GDPR FAQ
• Access and security
• Google API Disclosure for Twist

Get Started: FAQ

• Doist bug bounty policy
• Where can we learn more about how to use Twist?
• Can I export data from Twist?
• Do you offer phone support?
• Delete my Twist account

Features: What's New

• 2022 Twist price changes
• The new and updated Twist
• What's New

Features: Channels

• What are channels?
• Create a channel
• Add a channel description
• Browse and join channels
• Invite team members to a channel
• Remove someone from a channel
• Leave a channel
• Delete a channel
• Archive or unarchive a channel
• Public and private channels
• Rename or change the color of a channel
• How to set default participants for a channel

Features: Threads

• What are threads?
• Start a thread
• Who can see my thread?
• Post a comment to a thread
• Edit a thread
• Pin a thread
• Close a thread
• Delete a thread
• Save or unsave a thread
• Mark a thread as unread
• How to mute a thread
• Move a thread between channels
• Save or discard a draft of a thread
• Get the link to a thread
• Share files, photos and attachments in a thread

Features: Messages

• What are messages?
• Start a 1-on-1 or group message
• Edit a message
• Delete a message
• Mute messages
• Leave a group message
• Add or remove someone from a group message
• Rename a group message
• Send a photo or attachment with a message

Features: Comments

• Edit or delete a comment
• Add reactions
• Get the link to a comment
• Can I save a comment as a draft?

Features: Formatting

• How to format a comment or message
• Share links
• Send a GIF
• Add emoji
• Delete a photo, attachment or link preview

Features: Teams

• What is a team?
• Create a Twist team
• Join a Twist team
• Change your team name
• Change your team plan
• Multiple teams in Twist
• Change your default team
• Leave a team
• Remove a team member
• Delete a Twist team

Features: Groups

• What are groups?
• Create a group
• Add members to a group
• Rename a group
• Remove members from a group

Features: Notifications

• Change your notifications settings
• Notify team members or groups
• Scheduled Snooze settings
• What can I do if I'm not getting any notifications?
• I'm not getting my notifications on my desktop or mobile device

Features: Search

• How to search in Twist

Billing: Twist Unlimited

• How to cancel the Unlimited plan
• What is Twist Unlimited?
• Upgrade to Twist Unlimited

Billing: Invoices

• Invoices
• Sales tax
• VAT-Exempt Invoices and Payments
• What email address are my invoices sent to?

Billing: Discounts

• Do you offer a discount?

Billing: Billing Questions

• Billing FAQ
• Add or remove a credit card
• What happens to my content when my subscription ends? 
• How can I get a refund?

Guides: How to: Features

• How to use quick actions
• Forward emails to Twist
• Add files to Twist
• Turn on Dark Mode
• Twist keyboard shortcuts
• Using context menus with Twist

Guides: How to: Teamwork

• Tips for using Twist with guests, clients or contractors
• Mention a teammate
• When to use threads vs messages
• How to use the general channel and general messaging

Guides: How to: Organization

• How to organize your channels and threads
• Should I create a new team or a new channel?
• How to link to a channel or thread

Guides: How to: Troubleshooting

• How to contact our Customer Experience team
• Find your Twist confirmation or reset email
• I forgot my password
• Clear your browser cookies
• What does the yellow warning icon mean?
• Ada Bot
• I'm having trouble with my app
• I'm having trouble with my connection
• I'm having a problem with teammate invite links
• I'm having problems with Twist for iOS
• I'm having problems with Twist for Windows

Guides: How to: Integrations

• How integrations work in Twist
• Remove an integration in Twist

Integrations: All integrations

• Use Todoist with Twist
• How to use Twist and Todoist together
• What are the benefits of using Twist with Todoist?
• Use Todoist Project Updates with Twist
• Use Todoist Inbox with Twist
• Use Asana with Twist
• Use CircleCI with Twist
• Use GitHub Notifications with Twist
• Use GitLab with Twist
• Use Integrately with Twist
• Use Jira Software with Twist
• Use Make with Twist
• Use n8n with Twist
• Use Pipedream with Twist
• Use SharpSpring with Twist
• Use Zapier with Twist
• Use Google Calendar with Twist
• Use Bindle with Twist
• Use Calendly with Twist
• Use GitHub with Twist
• Use Jitsi Meet with Twist
• Use Scheduled Threads with Twist
• Use Skype with Twist
• Use Team Check-in with Twist
• Use Teamwork with Twist
• Use Templates with Twist
• Use Time Zones with Twist
• Use Zoom with Twist
• Use Dropbox with Twist
• Use Google Drive with Twist
• Use Google Sheets with Twist
• Use OneDrive with Twist
• Use Twist with Google Docs or Dropbox Paper
• Use Box with Twist
• Use PomoDone with Twist
• Use Trello with Twist

Integrations: Todoist

• Use Todoist with Twist
• How to use Twist and Todoist together
• What are the benefits of using Twist with Todoist?
• Use Todoist Project Updates with Twist
• Use Todoist Inbox with Twist

Integrations: Automation

• Use Asana with Twist
• Use CircleCI with Twist
• Use GitHub Notifications with Twist
• Use GitLab with Twist
• Use Integrately with Twist
• Use Jira Software with Twist
• Use Make with Twist
• Use n8n with Twist
• Use Pipedream with Twist
• Use SharpSpring with Twist
• Use Zapier with Twist

Integrations: Calendars

• Use Google Calendar with Twist

Integrations: Communication

• Use Bindle with Twist
• Use Calendly with Twist
• Use GitHub with Twist
• Use Jitsi Meet with Twist
• Use Scheduled Threads with Twist
• Use Skype with Twist
• Use Team Check-in with Twist
• Use Teamwork with Twist
• Use Templates with Twist
• Use Time Zones with Twist
• Use Zoom with Twist

Integrations: File Management

• Use Dropbox with Twist
• Use Google Drive with Twist
• Use Google Sheets with Twist
• Use OneDrive with Twist
• Use Twist with Google Docs or Dropbox Paper

Integrations: Productivity

• Use Box with Twist
• Use PomoDone with Twist
• Use Trello with Twist

Private: Unsearchable articles (don't delete)

Private: Drafts for Translation

• Turn on Dark Mode on macOS

New Twist: Twist Preview

[Important Alert] Twist Status and Downtime: Twist Status